Question 1

What does the Rooted Care membership include?

Accepted Answer

The Rooted Care Membership includes comprehensive primary care with extended 30 to 60 minute visits, same-day and next-day scheduling, direct physician access between visits, virtual and in-person options, annual baseline labs, quarterly InBody body composition scans, lifestyle medicine integration, metabolic and hormone health support, and coordinated referrals to a curated specialist network.

This membership was created for people who value time, access, and a real relationship with their physician. One membership. One physician. Personalized care that fits your life.

See if Mozaïk is a fit. Schedule your Fit Call today.

Question 2

What is Direct Primary Care?

Accepted Answer

Direct Primary Care is a membership-based primary care model where you pay your physician directly, with no insurance billing for primary care services. 
It allows for smaller patient panels, longer visits, same-day access, and a real ongoing relationship with your doctor. Learn More

Question 3

Do you take insurance?

Accepted Answer

MOZAÏK does not bill insurance for primary care services. Many members keep their insurance for hospital care, emergencies, imaging, specialist visits, labs, and prescriptions. The membership simply removes insurance from the primary care relationship so your physician can focus entirely on you.
Learn how insurance works alongside MOZAÏK

Question 4

Do you offer virtual visits?

Accepted Answer

We understand the value of convenience. Mozaïk offers virtual visits to Georgia residents when clinically appropriate.

Schedule your Fit Call today to start your journey towards optimal health.

Question 5

Can I use my HSA or FSA?

Accepted Answer

Many HSA and FSA plans cover Direct Primary Care memberships. We recommend confirming with your plan provider.

Question 6

Where is MOZAÏK Lifestyle Medicine located?

Accepted Answer

MOZAÏK is located at 3650 Highlands Pkwy SE, Smyrna, GA 30082. We serve adults throughout Smyrna, Atlanta, and the greater Metro Atlanta area. The office is designed for privacy, calm, and easy access outside of downtown congestion.

Get directions to Mozaïk HERE

Question 7

Do you see children?

Accepted Answer

MOZAÏK provides primary care for adults 18 and older. We do not see pediatric patients at this time.

Question 8

Do you provide women's health or gynecologic care?

Accepted Answer

MOZAÏK provides women's health care within the scope of family medicine, including Pap smears, pelvic exams, STI testing, UTI care, and referrals for mammograms and DEXA scans when appropriate.

See how Mozaïk can support you on your health journey. Schedule your free Fit Call today.

Question 9

How do I become a member?

Accepted Answer

New members start with a brief Fit Form and a free 15-minute Fit Call.
This helps us make sure MOZAÏK is the right fit for your needs before either of us commits. If it is a good fit, we walk you through enrollment and book your first visit. Start HERE.

Question 10

Do I need insurance to join?

Accepted Answer

The Rooted Care Membership works whether you carry insurance or not. Many members keep their insurance for labs, imaging, specialists, and hospital care. Others are self-employed or uninsured and use MOZAÏK as their primary healthcare relationship. 
Click HERE to see what most people get wrong about insurance.

Question 11

Can Mozaïk be my primary care provider?

Accepted Answer

Yes! MOZAÏK serves as your full medical home for preventive care, chronic disease management, health optimization, and ongoing health planning.

See how Mozaïk can support your health journey. Schedule your Fit Call today.

Question 12

Do you provide referrals to specialists?

Accepted Answer

Yes. Mozaïk regularly coordinates referrals to specialists when needed.

We help guide next steps and stay involved so your care remains aligned.

Question 13

What if I need emergency care?

Accepted Answer

Your Rooted Care Membership gives you the convenience to schedule any available same day or next day appointments during our office hours. For medical emergencies, please call 911 or visit your nearest emergency room.

Learn more about our Rooted Care Membership.

Question 14

How is Direct Primary Care different from traditional primary care?

Accepted Answer

Traditional primary care is built around insurance billing, short visits, and high patient volume.

Direct Primary Care removes those constraints so your physician can spend more time with you, focus on prevention, and build a relationship with you over time.

See what that looks like at MOZAÏK

Question 15

Is this the same as concierge medicine?

Accepted Answer

Not exactly. Concierge medicine typically charges a membership fee on top of billing your insurance. 
Direct Primary Care replaces insurance billing for primary care entirely, making the model simpler, more transparent, and focused entirely on you.

Learn more about our Rooted Care Membership https://www.yourmozaik.com/services

Question 16

Why pay monthly if I already have insurance?

Accepted Answer

Insurance was designed for large, unpredictable expenses. It was not designed to give you time, access, or a physician who actually knows you. The membership covers what insurance has never been good at. 
At Mozaïk, our Rooted Care Membership was created for people who value time, access, and a real relationship with their physician. It was intentionally designed for adults who are ready to invest in their health the same way they invest in everything else that matters.

See if Mozaïk is a fit. Schedule your Fit Call today.

Question 17

Is Mozaïk “holistic” or alternative medicine?

Accepted Answer

MOZAÏK provides evidence-based family medicine with a lifestyle medicine lens. Care is grounded in clinical science while also addressing lifestyle, culture, stress, and daily life.

Ready for a different kind of primary care?  Schedule your Fit Call today.

Question 18

Do you speak other languages?

Accepted Answer

Yes. We speak French, and Haitian Creole fluently.

Question 19

Can I join if I don’t live in Smyrna or Atlanta?

Accepted Answer

MOZAÏK currently serves patients who live in Georgia. Virtual visits are available for Georgia residents when clinically appropriate. If you are outside Georgia and interested in future availability, please submit your interest at contact@yourmozaik.care.

Question 20

Do you help with stress, burnout, or chronic conditions?

Accepted Answer

Yes. MOZAÏK supports patients managing and working to prevent chronic conditions including high blood pressure, diabetes, metabolic disease, and burnout. Care focuses on root causes, prevention, and long-term improvement rather than reactive treatment.

You deserve a dedicated health partner. Start by scheduling your Fit Call today.

Common Questions